Help & FAQs

1. How do I get a refund?

When we receive your returned goods and they do not affect the second sale, we will refund them immediately.

2. How do I track an order?

You can check your tracking number on Fedex, UPS, EMS, DHL, Aramex, or the following website.

3. How do I modify an order?

You can modify the order before the package is shipped, but you need to contact us.

4. How do I cancel an order?

You can cancel the order at any time without payment. If you cancel the order after payment, you need to contact our salesperson.

5. Why is my order delayed?

Sometimes when encountering peak sales or special circumstances, the package will be postponed.